Shipping Policy

Shipping Times
Once your payment is confirmed, your order will take a maximum of 7 business days to be processed. After that, the product will take within 15-21 business days to be delivered. Delivery days refer to business days, excluding weekends and holidays.

You can track your package using your purchase information at https://playzic.store/apps/tracker.

Shipping Address
Please make sure you have provided the correct and up-to-date shipping address. We cannot deliver items to security-restricted areas, such as military bases.

Delivery-Related Issues
If your package has not been delivered or if the tracking information shows that it has been delivered but you have not received it, please contact our customer service immediately and within 30 days of the order date.